No matter how great a manager you are, employees are everything. If your employees are lazy, missed deadlines, play shooters, or have a heated discussion of world news instead of work, it’s time to change something. Take your time to fire lazy people – better think about what you can do to the motivation of employees to fulfill their duties. In this post, I will tell you how to motivate employees to work better.
Why Are Employees Lazy to Work?
There are several reasons why employees do not want to work. A good half of them are schools of the head himself. The easiest way, of course, is to blame the workers for everything, but in all honesty, admit that there are no ideal leaders. Many of us have our weaknesses, and this negatively affects the work of the entire team.
So Why Are Employees Mumbling?
Just people like that. They want to do nothing and get a big salary. It is a common type of people who are becoming more and more. You can motivate them with one thing – money, but not for long. The trouble is that they sincerely believe that they deserve more and are doing you a favor by the very fact of getting a job. Such should be disposed of immediately.
They do not want to work because the boss will come and do everything himself or redo what has been done. Their logic is simple: why bother if the boss will do what is best anyway. Did you recognize yourself?
They do not understand the tasks and responsibilities, so they work carelessly. If an employee does not have a sane job description, his tasks are too vague or even unsolvable – of course, the desire to work disappears. Be clear about what you want from each employee, for what purpose, and when. It will be easier.
There is an unhealthy atmosphere in the team: employees weave intrigues, knock on each other, bosses encourage their favorites, and spread rot on the disobedient. If an employee’s success can be turned inside out and turned into a failure, even a saint will not want to work. In this case, you must first unite the team and then motivate everyone.
In any case, you need to believe in your employees first and then read on. Promise yourself that your online store team will be the most successful, the most cohesive. And the manager who forgets to call the client back, and the courier who confuses addresses, and even the designer who works remotely and misses all deadlines – they all will cope.
Believe it? Exactly?
Fine. Let’s consider different types of employee incentives: call them conditionally material incentives, prospects for the future, a kind word, and unusual types of motivation.
Types of Staff Motivation
Material Incentives to Motivate Employees
The simplest type of motivation of employees: you do not need to immerse yourself in psychological exercises. Delve into the needs of each employee – it is enough to give more money.
As a rule, it works: no one has yet given up money. But there are also nuances: there is a special kind of people for whom the human attitude or work for the benefit of the big idea is more critical. Let’s talk about finance first, and then back to romantics and subtle natures.
1. Increase in wages. At least 5-10 percent. If you have few employees, these extra expenses are unlikely to affect the online store’s profits significantly, and employees are motivated ideally. The first months after the increase, your entire team will fly with happiness.
Bonus accrual also belongs to the same type of motivation of employees – for example, a manager can be rewarded for a record number of closed orders, a courier – for processing many addresses, an accountant – for a successful closing of reports, a marketer – for a successful advertising campaign. If a person has reached the goal by 100% – pay him a 100% bonus; if by 80% – let the amount be less.
2. Discounts on services. Indeed your employees have looked after something from the assortment of your online store, or maybe they are already actively taking orders. Set up corporate discounts once and for all: team members can buy products at a 30% discount or face value.
It will increase your profits and encourage employees to work as talking word of mouth: let them tell everyone about your kindness and generosity and at the same time advertise products.
3. Tuition fees. Now you can send employees to courses and training: individual and team. It helps to unite your team and gives employees new knowledge.
Do not spare money for training: in the end, these costs will return you a hundredfold when employees begin to apply the experience gained in practice.
4. Repair in the office, purchase of furniture, arrangement of the dining room or restroom in the office. It seems that the employee does not receive anything in cash – but you invest in his comfort.
It is known that the convenience of the workplace directly affects labor productivity: try to hang on your phone all day, entering data into the CRM system with your other hand.
Buy comfortable ergonomic furniture for your employees, paint your office in bright, cheerful colors, allow employees to dine and relax in a designated area.
5. Giving gifts. And this is not only traditional envelopes and bouquets for birthdays and March 8th. Employees should not be rewarded because of the holidays but because of a job well done.
Remember how the best employees were rewarded at old factories in the past: they gave them watches, vouchers to sanatoriums, and posted photos on the honor board and in corporate media.
Take these ideas into service – albeit not on an industrial scale. Popular with today’s executives are resort vouchers, gym passes, tickets to a show or performance – ask your employee’s preferences ahead of time.
Reward the best employees, write about it on the website and in the communities of the online store, in social networks – let the customers know their heroes. If your company participates in professional competitions – try to offer your candidate any nomination.
6. Nice Little Things to Motivate Employees
Material rewards can be replaced with other quiet material incentives:
- Extra days off.
- Free meals.
- Corporate mobile communications.
- Health insurance.
- The ability to leave work if necessary.
And all this without unnecessary red tape, countless signed papers – just at the behest of the boss.
Prospects For The Future to Motivate Employees
If you have ambitious plans for an employee, tell him about it. Many leaders strive to make a career and move up the ladder – if they are sure they will be promoted, they can easily do without a salary increase or bonus.
Your task is to keep your word: you will not be forgiven for deception and shattered hopes. Your niche market is not that big, and nasty rumors can spread quickly.
Kind Word to Motivate Employees
So you got to those for whom human relations are more important than wages. These people work primarily because of an excellent psychological climate, pleasant colleagues, and a sincere atmosphere.
Praise. Many bosses consider it beneath their dignity to praise an employee once again. Meanwhile, recognition, even spoken casually or on an insignificant occasion, will do more than dry instructions and strict adherence to instructions.
A simple “thank you” or “well done” – and now your employee smiles and does his task in a good mood, and the rest of the employees are imbued with loyalty to you.
The possibility of communication between the boss and the subordinate. Employees often have questions that they have no one to discuss: the manager rarely appears at work, and if he does, he closes in his office and holds meetings. The rest of the colleagues carry out their tasks and cannot suggest a solution.
Make a rule: communicate with employees at least an hour a day. They should know that in the event of force majeure, and just like that, you can come to you and get good advice or instructions.
The right to vote for everyone. The most lively members of the team often come up with proposals and ideas – the rest are shy or remain silent. Over time, these employees stop asking questions; they turn into gray shadows of more successful colleagues.
If you have such quiet people, give them a chance to prove themselves: conduct brainstorming, team play, joint activity. In unusual conditions, people reveal themselves from an unexpected side: perhaps the gray mouse will offer the most profitable idea.
Board of honor. A way is old as a world that works. Put up a stand in your office with the title “Employee of the Month” and periodically update the photos on it. Be sure to duplicate information on the company’s website in the news section or on social networks.
Do not forget to reward the winner with tasty treats or nice little things.
Flexible hours. How many unfortunate salesmen-“owls” come to work by 9 am and then toil until lunchtime, unable to wake up. And the poor “larks”-couriers are idle in their most productive hours – in the morning, and the evening, pumped up by energy workers, they carry orders home.
Meanwhile, people can make their lives much easier by allowing them to work flexible hours or remotely. If you have remote employees, you already know that the quality of work does not suffer from the territorial factor.
People know their tasks and deadlines, and it does not concern you when they do them late at night or in the morning.
Unusual Ways to Motivate Employees
Consider the temperament of workers. There are four temperament-type people. Melancholic people work differently than choleric people, and phlegmatic people differ from confident people. I’ve already covered how to work with clients of all types of personalities – the same principles can be applied to your employees.
It is easy to determine the kind of employee: if you do not want to understand the subordinate’s personality in detail, conduct psychological testing.
Playing on ambition. Walt Disney invented this method, and now many leaders have taken it up. In the empire of the famous cartoonist, there were many departments and positions, and some were prestigious, others not very much.
The most unpopular were the laundries in hotels: people did not want to work there – not prestigious. Disney renamed laundries to textile services: it sounded different and equalized workers with other departments.
That is, nothing has changed except the name, but how pleasant it became to the employees. Nowadays, this method is also popular: the cleaner is proudly called the household manager, the washerwoman is the laundry operator, etc.
Internal system of rewards – and not from the bosses, but from their own colleagues. The bottom line is simple: a corporate program is created in which everyone leaves publicly available feedback, thanks, or complaints about the work of their colleagues.
It is even easier to do it: in any messenger, special corporate chat, or business application.
That’s all for today, hope you got the answer on how to motivate employees. Have questions ask me and I’ll write an additional post to answer your questions.